Legal Notice and Privacy Policy

Definitions

  • Client: Any professional or natural person capable under Articles 1123 and following of the Civil Code, or legal entity , visiting the Site, which is the subject of these general terms and conditions.
  • Services: ALHENA Consult provides the following to Clients:

Content: All elements constituting the information on the Site, including text, images, videos.

User: Internet user connecting to and using the aforementioned site.

Personal Information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data,” “data subject,” “processor,” and “sensitive data” are defined by the General Data Protection Regulation (GDPR: No. 2016-679).

  1. Presentation of the Website

Under Article 6 of Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, the identity of various stakeholders involved in the creation and monitoring of the website https://alhena-consult.com is specified to Users:

  • This site is owned by ALHENA Consult S.A.S., a Simplified Joint Stock Company with a capital of €21,506, registered in the Grasse Trade and Companies Register under number 819 500 737. The headquarters are located at 535 Route des Lucioles, 06560 Valbonne, France.
  • Phone: +33 (0)6 72 66 96 81
  • Email: info@alhena-consult.com
  • Publication Director: Carole SOUCHAIRE, General Manager of ALHENA Consult S.A.S.
  • Webmaster: Audrey Madelaine
  • Design: Cédric Tarnaud
  • Host: O2switch Chemin des Pardiaux 63000 Clermont-Ferrand – 04 44 44 60 40

  1. General Terms of Use of the Website and Services

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations.

Internet users may not in any way reuse, transfer or exploit on their own account all or part of the elements or works on the Site.

Use of the https://alhena-consult.com website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, andUsers of the https://alhena-consult.com website are therefore advised to consult them regularly.

This website is normally accessible to Users at all times. However, ALHENA Consult may decide to interrupt it for technical maintenance purposes.

The https://alhena-consult.com website is updated regularly by ALHENA Consult. Similarly, the legal notices may be modified at any time: they are nonetheless binding on Internet users, who are invited to refer to them as often as possible.

  1. Description of Services Provided

The purpose of the ALHENA Consult website is to provide information about all the company’s activities.

ALHENA Consult endeavours to provide information on the https://alhena-consult.com website that is as accurate as possible. However, it may not be held liable for any omissions, inaccuracies or failures to update information, whether caused by itself or by third-party partners supplying such information.

All information provided on the ALHENA Consult website is given for information purposes only and is subject to change. Furthermore, the information on the ALHENA Consult website is not exhaustive. It is given subject to changes having been made since the site was put online.

  1. Technical Data Limitations

The site uses JavaScript.

The website cannot be held responsible for any material damage arising from use of the site. In addition, Users of the site undertake to access the site using recent, virus-free equipment with the latest generation of up-to-date browsers.

The https://alhena-consult.com website is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: no. 2016-679).

The aim is to provide a service that ensures the highest level of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure or if the Services generate traffic deemed to be abnormal.

ALHENA Consult and the host may not be held liable in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, in particular as a result of network congestion preventing access to the server.

  1. Intellectual Property

ALHENA Consult is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds.

Any copy, reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of ALHENA Consult.

Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

  1. Limitations of Liability

ALHENA Consult acts as publisher of the site. ALHENA Consult is responsible for the quality and accuracy of the Content it publishes.

ALHENA Consult may not be held liable for any direct or indirect damage caused to the User’s equipment when accessing the website https://alhena-consult.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

ALHENA Consult may not be held liable for any indirect damage (such as loss of business or loss of opportunity) resulting from the use of the https://alhena-consult.com.

Interactive areas (possibility of asking questions in the contact area) are available to Users. ALHENA Consult reserves the right to delete, without prior notice, any Content posted in this area which contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, ALHENA Consult also reserves the right to hold the User civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

  1. Personal Data Protection

Users are informed of the regulations concerning marketing communications, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation (RGPD: n° 2016-679).

The data collected on this site is intended exclusively for ALHENA Consult.

ALHENA Consult S.A.S., a simplified joint stock company with capital of 21506 euros, registered in the Grasse Trade and Companies Register under number 819 500 737 and whose registered office is located at 535 route des Lucioles 06560 VALBONNE, is responsible for processing the data collected on the https://alhena-consult.com.

As the data controller, ALHENA Consult processes the data that you may submit to us via the contact form available on this website. ALHENA Consult processes the data you mention in your contact message, as well as your surname, first name, e-mail address and telephone number, for the purposes of commercial prospecting. Your data will be deleted 4 years after your last contact.

Users are hereby informed that, in accordance with Article 32 of the amended French Data Protection Act of 6 January 1978, the information they provide using the form on the https://alhena-consult.com website is required to respond to their request and is intended for use by the departments responsible for responding to this request for the purposes of following up the request.

Your data will not be transferred outside the European Union.

In the event that ALHENA Consult should do so, it will inform Users, indicating the measures taken to control this transfer and to ensure that the confidentiality of their data is respected.

Your personal data will only be processed once your consent has been obtained. You also have the right to withdraw your consent at any time by contacting the data controller at the email address given below.

  1. Access and Rectification Rights

In accordance with current European regulations, Users of the https://alhena-consult.com have the following rights:

– right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users‘ data right of blocking or erasure of Users’ personal data (article 17 RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited

– the right to withdraw consent at any time (article 13-2c GDPR)

– the right to limit the processing of Users’ data (article 18 GDPR)

– the right to object to the processing of Users’ data (Article 21 GDPR)

– the right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)

– the right to define the fate of Users’ data after their death and to choose to whom ALHENA Consult should communicate (or not) their data to a third party that they have previously designated.

As soon as ALHENA Consult becomes aware of the death of a User, and in the absence of instructions from the User, ALHENA Consult undertakes to destroy the User’s data, unless it is necessary to keep such data for evidential purposes or to comply with a legal obligation.

If the User wishes to know how ALHENA Consult uses his/her Personal Data, to ask for them to be rectified or to object to their processing, the User may contact ALHENA Consult in writing at the following address:

ALHENA CONSULT – DPO, Carole SOUCHAIRE

535 RTE DES LUCIOLES 06560 VALBONNE.

In this case, the User must indicate the Personal Data that he/she would like ALHENA Consult to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data shall be subject to the obligations imposed on ALHENA Consult by law, in particular as regards the conservation or archiving of documents. Finally, Users of the https://alhena-consult.com website may file a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes ).

  1. Incident Notification

Whatever the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure, and ALHENA Consult cannot therefore guarantee absolute security.

If ALHENA Consult becomes aware of a breach of security, it will warn the Users concerned so that they can take the appropriate measures. ALHENA Consult’s incident notification procedures take account of its legal obligations, whether at national or European level. ALHENA Consult undertakes to fully inform its customers of all matters relating to the security of their account and to provide them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the User of the ALHENA Consult website shall be published without the User’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of the company ALHENA Consult and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the User of the site https://alhena-consult.com.

  1. Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, ALHENA Consult uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, ALHENA Consult shall take all reasonable measures to protect them against any loss, misuse, unauthorised access, disclosure, alteration or destruction.

  1. Hyperlinks, Cookies, and Tags

The https://alhena-consult.com website contains a number of hypertext links to other sites, set up with the authorisation of ALHENA Consult. However, ALHENA Consult is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect.

Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and described below, in the knowledge that this may reduce or prevent access to all or part of the Services offered by the site.

11.1 “Cookies”

A ‘cookie’ is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone) (hereinafter referred to as ‘Cookies’). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system and the date and time of access. Cookies are in no way likely to damage the User’s terminal.

ALHENA Consult is likely to process the User’s information concerning his/her visit to the Site, such as the pages consulted and searches carried out. This information enables ALHENA Consult to improve the content of the Website and the User’s browsing experience.

As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or depending on the sender. The User may also configure his/her browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his/her terminal. ALHENA Consult hereby informs the User that, in this case, it is possible that not all the functions of his/her browser software will be available.

If the User refuses to save Cookies in his/her terminal or browser, or if the User deletes those saved there, the User is informed that his/her browsing and experience on the Site may be limited. This may also be the case when ALHENA Consult or one of its service providers is unable to recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, ALHENA Consult declines all responsibility for the consequences linked to the degraded operation of the Website and of any services offered by ALHENA Consult, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for ALHENA Consult to record or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. This is described in the browser’s help menu, which will indicate how the User can modify his/her wishes with regard to Cookies.

At any time, the User may choose to express and modify his/her wishes with regard to Cookies. ALHENA Consult may also call upon the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the Twitter, Facebook, Linkedin and Google Plus social networks appearing on the https://alhena-consult.com website or in its mobile application, and if the User has accepted the deposit of cookies by continuing to browse the ALHENA Consult website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on his terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent to them, by continuing your browsing on the ALHENA Consult website or mobile application. At any time, the User may nevertheless withdraw his/her consent to ALHENA Consult depositing this type of cookie.

11.2. Internet “tags”

ALHENA Consult may occasionally use Internet tags (also known as ‘tags’, action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a partner specialising in web analysis who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in the on-line advertisements enabling Internet Users to access the Site, and on the various pages of the Site.

This technology enables ALHENA Consult to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other websites thanks to these tags, compile reports on the activity of the Site for ALHENA Consult and provide other services relating to the use of the Site and the Internet.

  1. Jurisdiction

Any dispute relating to the use of the ALHENA Consult website is subject to French law.

Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Grasse.